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EARLY ACCESS — GUIDE MODE LIVE

Your senior tech — in your pocket.

An AI copilot for field security technicians. It reads the device in front of you, does the research, and walks you through programming alarm, fire & access panels — and IP cameras — right there on site. Working today, opening up slowly to techs who want to help shape it.

BOSCH B-Series / GV4DMP XR550 HONEYWELL VISTADAHUA NVR / IPC HANWHA WISENETGRANDSTREAM GDS AKUVOX INTERCOMACCESS CONTROLFIRE PANELS BOSCH B-Series / GV4DMP XR550 HONEYWELL VISTADAHUA NVR / IPC HANWHA WISENETGRANDSTREAM GDS AKUVOX INTERCOMACCESS CONTROLFIRE PANELS
panelprogrammer.ai — live walkthrough ● DEMO

More walkthroughs on the YouTube playlist ›

The loop a good senior tech runs in their head

Out loud, on your phone or laptop, while you're standing at the panel.

Reads the device

Identifies the panel, camera or controller in front of you — and what it's running.

Does the research

Pulls defaults, manuals and known gotchas for that exact model. You don't dig.

Walks you through

Steps in order, in plain language — with remote control if you want it.

Verifies the fix

Confirms it actually worked, then keeps the verified fix so the next job is faster.

Three levels of help — and we're honest about which is here

The goal is to hand off more of the work over time. Today the first level is real; the other two are where this is going.

● LIVE TODAY

Guide

It reads, researches and walks you through it step by step. You do the clicks; it does the thinking and the looking-up. This is what's running right now.

How a level gets unlocked: nothing graduates on a promise. A task moves up the ladder only after it's been verified on real jobs — success is measured, not assumed.

What's in it

READ + GUIDE

Walks you through the job.

Figures out the device, researches what it needs, and gives you the steps — on site, in plain language.

REMOTE CONTROL

No truck roll.

TeamViewer-style remote control built in — connect to a customer's screen and take over from wherever you are.

VERIFIED MEMORY

It learns.

Every verified fix is captured, so the questions get fewer and the work gets faster the more you use it.

FIELD DNA

Built by a tech.

Made from real field work, not a marketing meeting — honest about where it's a pro and where it's still learning.

Who it's for

Field technicians doing real installs and service calls — the people who actually stand in front of the panel.

Alarm & intrusion installers Fire alarm technicians Access control & door techs IP camera / CCTV installers Low-voltage & security integrators Service techs covering many brands

Built by a working tech

This isn't a product from a marketing meeting. It comes out of real field work — the jobs where the manual is wrong, the panel is on old firmware, and there's no one to call.

So we'll be straight with you: it's in active development. On the panels and tasks it knows well, it's a genuine pro. On the ones it hasn't seen yet, it's still learning — and it will tell you when it's unsure rather than guess. The more techs use it on real work, the better and broader it gets.

NEXT UP: its own job & dispatch system — customers, work orders and history flowing into one place.

Get in before the line forms.

We're not open for self-serve signup yet. Drop your email and we'll reach out as we open up to more techs — and tell us what you'd want in it. We're building this with the people who use it.

No phone number required. No spam — just a real reply.

You're on the list.

We'll be in touch. Thanks for helping shape it.